Privacy Policy

Leavoda (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your rights in relation to your personal data when using our platform.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Information: Information you provide directly, such as your name, email address, phone number, and billing information when you register an account or subscribe to our services.
• Usage Data: Information on how you access and interact with our platform, including IP address, browser type, and device information.
• Communications: Records of any communications with us, including customer support interactions.
• Third-Party Data: Information from third parties if you connect our platform with other third-party services.

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our services and platform functionality;
• Process transactions, payments, and manage subscriptions;
• Personalize your experience, including customizing content and recommendations;
• Communicate with you, including for customer support, updates, marketing, and promotional purposes;
• Maintain the security of our platform and prevent fraud;
• Comply with legal obligations and enforce our terms of service.

3. Sharing of Information

We may share your information with third parties in the following circumstances:

• Service Providers: Third-party vendors who provide services such as payment processing, data analysis, email delivery, and customer service.
• Legal Requirements: When required by law or to respond to valid legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization.
• With Consent: When you have provided your consent to share information with other parties.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no online platform can be completely secure, so we encourage you to take precautions, such as using strong passwords and not sharing your account credentials.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you close your account, we may retain certain data for legal, security, and business purposes, such as fraud prevention and dispute resolution.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information and obtain a copy of it.
• Correction: Correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Restriction: Request the restriction of certain processing activities.
• Data Portability: Receive your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw your consent for any processing activities based on your consent.

To exercise your rights, please contact us at support@leavoda.com. We may require verification of your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These cookies help us understand user behavior, remember preferences, and improve our services. You can adjust your browser settings to refuse cookies, but this may limit certain functionalities.

8. International Data Transfers

If you are accessing our platform from outside the country where our servers are located, please note that your information may be transferred across international borders, subject to appropriate safeguards.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.

10. Children`s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect or process information from children. If we become aware of such data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our platform after any changes signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@leavoda.com

Address: Leavoda, 6500 TransCanada Service Road, 4th Floor, Pointe-Claire, QC H9R 0A5

13. Google User Data

Our application may access Google user data when you choose to connect your Google account. This may include, but is not limited to, Gmail messages, contacts, or calendar events. We use this information solely to provide the requested features within our platform, such as displaying client communications or syncing events.

Google user data is only temporarily stored as necessary to provide the service features you request and is deleted when no longer needed or upon revocation of access.

We do not:

• Use Google user data for advertising or marketing;
• Sell or transfer Google user data to third parties;
• Use Google user data outside the scope necessary to provide and improve our services.

We comply with Google’s Limited Use Requirements. You may revoke our access at any time in your Google Account settings